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Shipping & returns

SHIPPING METHODS

Hong Kong Shipping

Shipment methodEstimated delivery time
Free Express Shipping 
(on orders over HK$350) 
3-7 business day
Cash on Delivery3-7 business day

International Shipping

Shipment methodEstimated delivery time
Free International Economy 
(on orders over US$100) 
7-28 business days 
Free International Express
(on orders over US$150)
2-6 business days

Shipping charges for your order may vary depending on the weight and dimensions of the order placed and will be calculated accordingly and displayed at checkout. FURUTU is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

RETURN POLICY

All returns must be authorized by email info@thefurutu.com. Returns must be received within 7 days of you receiving your order. All products returned must be in original unused condition without any tags removed. Products returned damaged worn or altered may not be accepted and may be sent back to customer. All charges related to shipping are your responsibility and are non-refundable. Payment of duty and tax charges are the responsibility of the customer. All returns and exchanges must be accompanied by a receipt. FURUTU reserves the right to refuse any returns at any time.